Effective Date: October 15, 2024
Company Name: Bincentric Limited
Company No.: 7717662
Address: 607, 12/F, Block C, Hong Kong Industrial Centre, 489-491 Castle Peak Road, Kowloon, Hong Kong
Contact: [email protected]

1. Introduction

Bincentric Limited ("we", "our", "us") values your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our services. By accessing or using our platform, you agree to the terms of this policy.

2. What We Collect

We do not collect or store any KYC documents such as government-issued IDs or selfies. These are submitted directly to the card issuer’s secure endpoint and do not pass through or remain with us.
We may collect and retain the following information:

• Email address
• Phone number
• IP address
• Device information (e.g., name, OS version, browser type)
• Digital footprint data (such as usage logs or access timestamps)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Improve service quality and user experience
• Detect and prevent fraud and abuse
• Communicate with you (e.g., for support, updates, or account issues)
• Meet regulatory and legal obligations (where applicable)

4. Sharing with Third Parties

We may share collected information with trusted third-party service providers and fraud prevention networks. This is done strictly for purposes such as fraud detection, risk management, and compliance, and under agreements ensuring adequate protection and confidentiality of your data.

We do not sell your personal data to marketers or unrelated third parties.

5. Your Consent

By using our service, you explicitly agree:

• That any KYC data you submit will be sent directly to the card issuer’s endpoint.
• That we may store and process your contact and device information as described above.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. While no method is 100% secure, we follow best practices to safeguard your information.

7. Retention

We retain your data only as long as necessary for operational, legal, or fraud-prevention purposes. When no longer needed, data is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the service after updates constitutes acceptance of the revised policy.

9. Contact

For questions or concerns regarding this Privacy Policy, reach out to us at:
📧 [email protected]